Disclaimer: There are as many definitions of what a group is as there are twitter users! I think my definition of a group is pretty clear here. I’m not talking about people attending a conference who might want to meet up for the first time and have drinks. I’m talking about people who already have some type of a relationship or connection developed and need to communicate about a common topic amongst themselves. That being said, roll with me…
I’m in a group of Virtual Assistants who met and found common ground in the desire to build our business by reading Get Clients Now. While working through the book we utilized Skype to talk real time and Twitter to send out reminders or mini-celebrations when we hit daily goals.
Skype worked great!
Twitter, not so much.
With a group of 6 any message I sent through Tweetdeck to all the members ate up 83 characters of my message. I thought it was hard to express my extroverted self in 140 characters. Fifty-seven characters was horrible! We switched to a hash tag but not everyone was using Tweetdeck and not all of us ran a column for it consistently. Messages were getting missed and some of the luster was fading.
Then I discovered how to set up groups on Twitter. If you open an account, lock the updates, follow all the members and they reciprocate, you have a group. The system seemed pretty slick initially.
To send a confirmation for the next call a member sends a direct message to the group account. The original message is reworked into a message from the sender and flows into the main Twitter stream to be viewed by only members of the group (since the updates are private).
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Here is an example of the message I’d send from Tweetdeck:
d GCN0509 Can we move the call later by 1/2 hour tonight?
Private message appearing in the Twitter stream:
Sundi_MOZ: Can we move the call later by 1/2 hour tonight?
It works pretty sweet! In theory.
With about a thousand folks in my Twitter stream the probability that I’ll see any one message is pretty small – even if the message was intended for me. Almost like an @ message where the sender left off the intended recipient after the @. After a couple of weeks the members stopped using the group account entirely because the response rate was so low.
What we really need is for Twitter to fix the group thing! All over the net you’ll find conversations about what people think Twitter groups should be. Represented opinions are as diverse as the colors in the rainbow. People want geography built in. People want levels of privacy. People want no levels of privacy and for Twitter to “learn” what groups apply when. Seriously? Won’t this almost kill the reason why MOST people love Twitter? Here I thought simple was the rule and if you wanted to make it complicated, or even hyper-complicated, there was a Twitter app out there to help you do that.
How can Twitter fix groups as they are currently known? The most simple way possible!
When I send a message to my group I want to know that everyone is going to get an equal opportunity to see it and respond. That means the message needs to go out from the group account as an @ or a DM to every member. Simple.
Do you have a suggestion for how Twitter can fix groups?
Nibbling away -
Sundi


The Fourth of July weekend was approaching, and Miss Pelham, the nursery school teacher, took the opportunity to tell her class about patriotism. “We live in a great country,” she announced. “One of the things we should be happy about is that, in this country, we are all free.”

